Refund policy
Return and Refund Policy for Neva2risky
Thank you for shopping at Neva2risky. We value your satisfaction and want to make sure you have a clear understanding of our return and refund policies.
Returns
We accept returns for a refund or exchange within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Refunds
Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original payment method.
- Refund Processing Time: Please allow 10 business days for the refund to be processed and reflected in your account. The exact time may vary depending on your payment method and financial institution
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item shipped. We recommend using a trackable shipping service to ensure the safe return of your item.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
- Personalized or customized items.
- Gift cards.
- Sale items (if applicable).
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide instructions on returning the item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and Ince the return us accepted., make a separate purchase for the new item.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at Neva2risky@gmail.com